Effective Date: Apr 1, 2025
Last Updated: Apr 1, 2025
When you interact with vellinora.com, we may collect the following types of information:
Personal Details – Name, billing and shipping address, phone number, email address
Transaction Information – Products purchased, payment method (encrypted), order history
Technical Data – Device type, browser, IP address, referring URLs, and usage patterns (collected via cookies or analytics tools)
Your information helps us to:
Process and deliver your orders efficiently
Communicate order confirmations, shipping updates, or promotional offers (with your consent)
Provide customer support and respond to inquiries
Improve website performance and personalize your experience
Ensure security, prevent fraud, and fulfill legal obligations
We do not sell or rent your data to third parties. All data is handled with care, confidentiality, and in line with applicable data protection laws.
By providing your personal information to complete a purchase, request support, or subscribe to communications, you consent to its collection and use for that specific purpose.
If we ask for your data for any secondary purpose—such as marketing—we will seek your clear, explicit consent.
You can withdraw your consent at any time by contacting:
📧 privacy@vellinora.com
Vellinora is committed to safeguarding your information through SSL encryption, secure payment gateways, and data access controls.
Payment transactions are processed through reputable third-party providers who comply with PCI-DSS (Payment Card Industry Data Security Standards). These providers use encryption and secure protocols to handle your payment details—we do not store full credit card numbers on our servers.
All personal data is stored in a secure environment with industry-standard firewalls and safeguards to protect against unauthorized access.
We only share your information with carefully vetted third-party service providers who perform essential services on our behalf (e.g., payment processing, order fulfillment, analytics, or marketing).
Each of these providers is contractually obligated to handle your data in compliance with relevant privacy laws. We encourage you to review their individual privacy policies to understand how your information is managed.
Please note:
When you leave our website or interact with third-party platforms (e.g., via embedded content, links, or social media), this Privacy Policy no longer applies.
We use cookies and similar technologies to:
Maintain shopping sessions
Analyze site traffic and visitor behavior
Personalize user experience
Deliver targeted offers (if you’ve opted in)
You can disable cookies via your browser settings. Please note that doing so may limit some functionalities of our website.
By using this site, you affirm that you are at least the age of majority in your place of residence, or that you have provided parental consent for any dependents using this site.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Depending on your location, you may have rights under data protection laws to:
Request access to the data we hold about you
Ask for corrections, deletions, or limitations on its use
Opt out of marketing communications
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
📧 privacy@vellinora.com
We may update this Privacy Policy as our practices or legal obligations evolve. Changes take effect immediately upon posting to this page. We will notify you of any material updates via email or website notice.
If you would like to:
Access, correct, or delete your personal data
Withdraw consent
Ask a privacy-related question
Please contact our Privacy Officer:
📧 privacy@vellinora.com
